Privacy Policy / Terms & Conditions

Last Updated: 10/10/2024

Welcome to VIVADARE.COM. This Legal Notice, which includes our Terms and Conditions, Privacy Policy, Shipping Policy, Return Policy, and Disclaimer, governs your use of vivadare.com (the “Site”). By accessing or using this Site, you agree to comply with all terms outlined in this document. If you disagree with any part, please refrain from using our Site.

TERMS AND CONDITIONS

General Information

These Terms and Conditions govern the use of vivadare.com, operated by Viva Dare (“we,” “us,” or “our”). By purchasing from our Site, you affirm you are at least 18 years old or have parental consent.

Product Descriptions and Pricing

  • Accuracy: We make every effort to display the products available on our Site accurately. However, colors, sizes, and images may vary slightly from actual products.
  • Pricing: Prices are subject to change without notice. Any error in pricing will be corrected, and we reserve the right to cancel or adjust orders affected by errors.
  • Currency: All prices are listed in U.S. Dollars.

Order Acceptance and Cancellation

  • Order Process: Placing an item in the cart does not guarantee availability. Orders are accepted only when payment is confirmed.
  • Cancellations: We reserve the right to cancel or limit any order for reasons including product availability or suspected fraud.

Payment Terms

  • We accept major credit cards, and other payment methods shown at checkout. Payment is processed through secure third-party providers, and we do not store payment information directly on our servers.

Limitation of Liability

  • To the fullest extent permitted by law, we disclaim any implied warranties, including but not limited to, warranties of merchantability, fitness for a specific purpose, and non-infringement. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Site or products.

Intellectual Property

  • All Site content, including text, graphics, logos, and images, is owned by or licensed to Viva Dare and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Governing Law

  • These Terms are governed by the laws of California, USA. Any disputes arising from these Terms will be resolved in the courts of California.

PRIVACY POLICY

Information Collection

  • Personal Information: We collect information such as name, email, address, payment details, and IP address when you create an account, place an order, or contact us.
  • Device Information: Data on device type, browser, and interaction with our Site is collected automatically through cookies and analytics tools.

How We Use Your Information

  • We use collected information to process orders, personalize user experience, and improve our Site. Data may also be used for marketing purposes if you opt into our communications.
  • Data Retention: Personal data is retained for as long as necessary to fulfill the purposes outlined here unless otherwise required by law.

Data Sharing

  • Third-Party Service Providers: We share necessary information with third parties who perform services on our behalf, such as payment processors and delivery companies.
  • Legal Compliance: We may disclose information if required by law or to protect our rights or others’ rights.

Your Rights

  • Access and Deletion: Under California law, you have the right to request details on what personal information we hold about you and request its deletion.
  • Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

Cookies and Tracking Technologies

  • We use cookies to enhance Site functionality, analyze trends, and deliver personalized content. You may adjust your browser settings to refuse cookies, but this may limit certain features.

SHIPPING POLICY

Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-5 business days. Actual shipping times vary based on location.
  • Shipping Costs: Shipping fees are calculated at checkout and vary based on order size and destination.
  • Customs and Duties: International customers are responsible for any customs fees or taxes that may apply upon delivery.

Lost or Delayed Orders

  • While we strive to ensure timely delivery, we are not responsible for delays caused by carriers. If your order is lost or damaged in transit, please contact us at assistance@vivadare.com, and we will work with the carrier to resolve the issue.

RETURN AND REFUND POLICY

Return Eligibility

  • Returns are accepted within 15 days of delivery, provided items are unworn, unwashed, and in their original condition. Certain items, such as custom orders, are final sale.

Return Process

  • To initiate a return, please contact us at assistance@vivadare.com. Returns may be subject to a restocking fee, and shipping costs are non-refundable.

Refunds and Exchanges

  • Refunds are processed back to the original payment method once the return is received and inspected. Exchanges are subject to product availability.

DISCLAIMER

Product Use and Safety

  • We disclaim responsibility for any injury or damage resulting from misuse or improper handling of our products. Customers should review care instructions and exercise caution when using our products.

Color Accuracy and Sizing

  • Due to differences in monitors, colors displayed on your screen may not exactly match the color of the actual product. Sizing information is approximate, and minor deviations may occur.

Legal Disclaimer

  • The Site and all content are provided on an “as-is” basis. Viva Dare disclaims any warranties, express or implied, regarding the Site and the products. By using our Site, you acknowledge that your use is at your sole risk.

AGE RESTRICTIONS

  • Our Site is intended for individuals over the age of 18. We do not knowingly collect information from children under 13 years old. If you are under 13, do not use our Site or provide us with personal information.

ACCESSIBILITY

We are committed to making our Site accessible to individuals with disabilities. If you have trouble accessing any part of the Site, please contact us at assistance@vivadare.com.

CHANGES TO THIS LEGAL NOTICE

We reserve the right to update this Legal Notice at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of the Site constitutes your acceptance of the updated terms.

CONTACT INFORMATION

If you have any questions or concerns about this Legal Notice, please contact us at:

  • Email: assistance@vivadare.com

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